GFS COVID Cases & Operation Updates
We welcome the improving trends in Missoula County’s COVID infection rates. With ongoing vigilance, we hope to see these trends sustained. We continue to appeal to our customers to help us reduce congestion and keep our store safe. Unless you require another person’s assistance to shop or have a dependent who must accompany you, please send just one shopper per household, and come prepared to shop quickly.
For any employee COVID case, we will work with MCCHD to determine the appropriate response. The additional cleaning and disinfection deemed necessary and the effect on staffing will determine the impact to our operations. We recognize our critical role as an essential business and are committed to doing all we can to minimize disruptions and remain open to safely serve our community. It is our intention to be as transparent as possible and establish an efficient and consistent means of sharing information with customers. Situations vary, and the required response to different cases will as well. You can be assured the Good Food Store will consistently do the following:
  • Swiftly identify and notify any coworker close contacts, ensure they are not in the workplace until released by Missoula City-County Health Department (MCCHD), and assist excluded employees until they can safely return to work.
  • Consult with MCCHD to determine appropriate cleaning and disinfection measures based on the specifics of each situation.
  • Send a notification to all employees about a positive case in the workplace.
  • Update information for customers on our website.
Thank you,
Good Food Store
Face-covering Update
As of 5.10.21

On Monday, May 10th, Missoula's Health Officer announced that the County has met the necessary goals to rescind Missoula's mask mandate, effective immediately. In her statement, the Health Officer recognized the successful vaccination efforts in Missoula County that have made this step possible. The Good Food Store is following the Health Department's lead by recommending, but no longer requiring, face coverings for customers and staff while in the store.

In April 2020 we became the first large retailer in Missoula to require face coverings. That was not an easy decision, and those early days and weeks were very challenging. As other businesses also began requiring masks, and the county order followed in July, we welcomed a more consistent standard across our community. We have taken seriously our responsibility to uphold this public health order diligently, but we must be honest that doing so over the last year has been extremely difficult.

Our local Board of Health established clear COVID metrics that would be needed to lift the mask mandate, and Missoula has met them. GFS is listening to our local public health experts and deferring to their guidance that at this time mask wearing may be downgraded to a recommendation. We recognize that not all of our customers will be equally comfortable with this change, and we are sensitive to those varying and strongly held feelings. At this time, however, it is simply not possible for us to hold a higher standard than what is recommended by our local health officials.

Throughout this extraordinary year we have been grateful for the support of our loyal customers, and we thank you for your understanding as we move into this next chapter.

Good Food Store Team


1600 S. 3rd St. West | Missoula, MT 59801 | 406.541.3663 | 7am to 10pm
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